1. We the [CX] CSR Team are not Fashion Consultants we work to help with [CX] item questions.  
2. I purchased an item but never received it.
1. You can get a redelivery of the item at the mainstore, CerberusXing, by clicking the laptop,  It will be on your right hand side when you enter the store.  
3. I can't find items in your store.
4. I wish to buy a friend a gift from your store but I can't find the item on your Marketplace.
5. How do I edit linked parts?
6. I bought this item that has Appliers only and I don't see a system layer in the box. 
1.  We write in the description on the flickr, blog page, information board where ever we can post what is inside this container.  If it does not say System Layer/s it does not have them inside.  
1. Mesh Bodies that we support
1. The Mesh Project Male / Female
2. Slink Physique
3. Maitreya Lara
4. Omega (This is not a mesh body but it is an applier system that has become more universal.  Those bodies that work with Omega appliers are able to use this applier)
7. I bought your [CX] Wraps for TMP but I can't find _________. What do I do?
8. My pipe is not working.
1.  Make sure you wear ALL items  the HUD , lighter, hand and mouth  version of your pipe. The visibility of each can be controlled through the HUD, so you will only see one at a time.
2. Wear the Pipe HUD and MAKE sure to turn on the  POWER button this will begin to animate your pipe along with emitting smoke particles .
3. For the correct hold animation for your gender , toggle through the poses using the MALE/FEMALE button on the HUD. (NOTE:  this is for more recent pipes)
9. Why wont my shoes fit right?
10.  Why wont my Tail work?
11. Why wont the wraps work on my mesh body?
1. This product was originally made for the male TMP body.
1. We made female appliers to meet the masses request but understand that the applier was designed for the male body so it may not fit the female perfectly.
2. Please make sure you have the most up to date mesh body.
3. For the Maitreya body please make sure you have your Omega relay on.
4. The FEMALE TMP body for the clothing layers have a problem with not showing the feet.  If you are wishing to use this applier please use the TATTOO Layer as there is a bug within the FEMALE TMP body.
5. The bug does not affect the MALE TMP body so the clothing and tattoo layers work.
12. If there is a bug with TMP Body why do you continue to sell the appliers and not tell the customer?
1. As stated above there is a problem with just the female body of TMP not the male mesh body of TMP.  It was originally designed/made for the Male TMP body and this is why we still have it out on the shelves.  The female body was released as well because the females wanted it as well so we released it for both male and female in the end.  
2. We do not control TMP.  Yes they know of the problem as it has been reported and we (CerberusXing) can not fix the bug as it is a bug on the TMP side.  We wish we could fix it but we can't.   
13. I accidentally deleted TMP applier in the Style HUD and the applier is already used up.
1. Please go to the main store and get a redelivery of the product that has the applier.  
2. Unpack and reapply it to your Style HUD.
14. I bought your Industrial Ears, how do they work?
1. Why can't I wear these ears with my TMP mesh head?